Your rights and how we use personal information.

London Kurdish Film Festival (LKFF) is registered as a charity (Charity Number: 1152981). The LKFF is committed to respecting and protecting your personal information.

This policy seeks to inform you about:

  1. How and why we collect, process and store your personal information
  2. Your Rights

This policy applies to all the LKFF’s activities, services, products and platforms.

All questions and complaints about the LKFF’s use and handling of personal information should be addressed to [email protected]

We may collect and process the following information about you:

Information you give us

Your prefix and name, billing and delivery address, postcode, email address, phone numbers, gender, date of birth, diversity monitoring information (anonymously unless stated otherwise), job title, personal identification documents, data relating to access or dietary requirements, payment card information.

You may provide us with this information when you complete an application form or otherwise apply for a job here either directly or via a third party, apply to volunteer, or correspond with us by phone, email or in writing.

Why we collect and process your personal information

We use your personal data for the following purposes:

  1. Maintaining, preserving and enhancing the LKFF Archive
  2. Providing you with customer service when you make use of any of the LKFF services or platforms
  3. To administer any of your accounts, applications, contracts, enquiries or complaints
  4. To process payments
  5. Fulfil ticket, product, donation and membership requests
  6. Contacting you
  7. Providing you with information about things we think may interest you
  8. To prevent, detect and investigate illegal activity such as fraud.

Sharing of personal data

We only share your personal data with third parties where we have a legal basis for doing so such as with your consent or the fulfilment of a contract. For example, to invite you to an event and administer payments. We will never sell your personal information.

Changes to this policy

We will update this policy from time to time in response to changes to legal or regulatory requirements and changes in our activities, services or platforms.

Cookies

We and approved third parties use cookies for various reasons. For example, we use these technologies to make it easy to access our services by remembering you when you return, to provide and analyse our services. They are also used to learn more about you and your likely interests, and to deliver and tailor marketing or advertising.

Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the following will apply:

  1. Your data will be made available to our website provider
  2. The data that may be available to them include any of the data we collect as described in this privacy policy.
  3. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA.
  4. They will store your data for a maximum of 7 years.
  5. This processing does not affect your rights as detailed in this privacy policy.